Getting Your Book into the Hands of
the Reader-
A Morning with Sue Grimshaw
by Alice Brilmayer
Sue Grimshaw is the buyer for romance at Waldenbooks, which is part
of the Borders Group, Inc. BGI accounts for 30% of all romance
sales, and Waldenbooks accounts for 20%. Sue spends two days a week
analyzing sales trends and two days a week meeting with sales reps
from various publishing houses. They order books four months in
advance of the pub date. She and her staff make suggestions for
stronger covers and give feedback on manuscripts.
Details of the book: Waldenbooks needs to know whether the book is
returnable or not. It's helpful to have a recap of other books by
this author. What other author is she like? Is the book part of a
series? A reissue? Is this a new author? Waldenbooks is committed
to discovering debut authors.
Publisher's expectations: What promotion is the publisher
planning? ARCs, advertising, shelf-talkers? Waldenbooks charges
for store placement and other in-store promotion.
Marketing: Waldenbooks does a lot of its own marketing. Their in-
store bi-monthly magazine, The Romantic Reader, is distributed to
700 stores. They put out an electronic newsletter. Their website,
waldenbooks.com, has links to special coupon savings, letters from
authors, and excerpts. They print a "Romance new releases"
shopping
list that customers can use to make purchases. Publishers can supply
shelf-talkers, which can create 20% additional sales within the
first two weeks. Publishers can also design samplers, which could
include excerpts, author interviews, character interviews, and
coupons.
Store Placement: Publishers can buy placement in stores. For books
with eight or more copies per store, publishers can have the book
put in the front of store during first two weeks after its release.
Waldenbooks also has Plexiglas displays at the entrance to the
stores. In July, all stores will have special Plexiglas displays for
series books. There are sections for "new releases" and
"best
sellers." The romance section has end caps and feature bays. Each
shelf holds 6 - 8 titles. Debut authors go here as well as "life of
book" titles (titles that have been on sale for four or more weeks
with good sales).
Romance Experts: Waldenbooks has a team of romance experts, and most
stores have a designated expert or book seller. Sue introduced
Ellen Higuchi, the romance expert at Valley Fair Plaza in Santa
Clara. Ellen says that 10% of her store's sales are romance. She
maintains the section and has noticed that sales have increased.
Authors send bookmarks or excerpts, which are put into bags with
book purchases. They have "staff-pick" and
"customer-pick" signs.
They list readers' group recommendations and reader's quotes. They
hand-sell books and have a new and future releases list. She hosts a
Romance Reader's Group, which meets monthly for informal discussion.
What can you do to help your book?
.In store signings. (Not formal. Just go into the store and
sign the stock.)
. Warehouse signings. (Go into the warehouse and sign the
stock.)
. Shelf-talkers. (If your publisher won't pay for them, you
might consider paying for the placement yourself.)
. E-mail her about your new book. (If you need the e-mail
address, ask Alice privately.)
. Send mailings to their romance experts. Send ARC's. Word
of mouth/hand selling can increase sales 5 - 10%.
. Visit on-line romance chat sites.
Waldenbooks likes to see a sell-through 40 - 50% in first four
weeks.
In 8 - 12 weeks, they hope for a sell-through of 70%.
The following ran in the June 2004 Issue of Heart of the Bay Newletter of
the San Francisco Area Romance Writers of America.
Please credit Alice Brilmayer.